PlayPark Load Terms & Conditions

PlayPark Load Prepaid Card and ePins  

  • The following terms apply specifically to your purchase and use of PlayPark Load Prepaid Card and ePins (“PlayPark Load Prepaid Card and ePins”): The PlayPark Load Prepaid Card and ePins are available both local and internationalPlayPark does not warrant the validity of the PlayPark Load Prepaid Card and ePins if purchased from unauthorized retailers. PlayPark Load Prepaid Card and ePins holds no cash value. 
  • No exchange or refund shall be made if the Serial Number of the PlayPark Load Prepaid Card and ePins was found to be tampered. You have the responsibility to check the condition of the PlayPark Load Prepaid Card and ePins especially the Serial Number before purchasing. Do not purchase the PlayPark Load Prepaid Card and ePins if you are in doubt of its authenticity. 
  • All purchases must only be made through the authorized retailers of PlayPark Load Prepaid Card and ePinsPlease remember to request for the purchase receipt from the authorized retailer before leaving. In the event that you encountered problems with the purchased PlayPark Load Prepaid Card and ePins, the receipt of purchase as well as the PlayPark Load Prepaid Card and ePins is required to be presented in order to obtain support from PlayPark. 

 

Using Your PlayPark Load Prepaid Card and ePins 

  • The PlayPark Load Prepaid Card and ePins allows you to charge your PlayMall / PlayPark Play Account with the amount of PlayPark Load credits stated on the face of the card. PlayPark Load credits allow you to purchase in-game items, at a pre-determined rate, for products and services provided by PlayPark. Rates are subjected to changes at any time without notice at the sole discretion of PlayPark. The PlayPark Load Prepaid Card and ePins cannot be used for any other purpose unless otherwise stated in an official media authorized or hosted by PlayPark. 
  • In order to use the PlayPark Load Prepaid Card and ePins, you must successfully register for a PlayMall / PlayPark Play Account. 
  • Your PlayPark Load Prepaid Card and ePins is your own responsibility. PlayPark will not be held liable for any loss of PlayPark Load after your purchase. (e.g. lost, disclosed Prepaid Card and ePins information to third party, illegal trading of PlayPark Load) 

 

Checking your PlayPark Load Credits / Points 

You may check your PlayPark Load Credits / Points by logging onto your PlayMall / PlayPark Play Account. 

 

Expiration of your PlayPark Load Prepaid Card and ePins 

  • Your PlayPark Load Prepaid Card and ePins must be charged to your PlayMall / PlayPark Play Account within the Expiry Date printed on the card (the “Expiry Date”). 
  • ePINs purchased must be checked with seller for details on Expiry Dates 
  • Your PlayPark Load credits are valid for 365 days (PlayMall) and 60 days (PlayPark Play) after the date of top-up. Every topup will have its own 365 or 60 days of expiry. You are to utilize PlayPark Load credits before it expired. 
  • Under no circumstances will PlayPark provide refunds for unused PlayPark Load credits remaining at the end of the activation period or the card’s Expiry Date. 

 

Termination 

  • If your PlayMall / PlayPark Play Account is terminated for any reason by PlayPark, no refunds, including unused PlayPark Load credits, will be granted. You understand that your PlayMall / PlayPark Play Account can be terminated by PlayPark if PlayPark determines, in its sole discretion that you are in breach of the terms stated in the Terms of Use of PlayMall / PlayPark Play or in this Agreement. 

 

Online PlayPark Load Purchase Terms & Conditions 

IMPORTANT USER REPRESENTATIONS 

  • You represent to PlayPark that you are the authorized user/owner of the credit card that is used to pay for the PlayPark Load credits. 
  • If you are not the owner of the credit card, you warrant that the credit card information provided to PlayPark is obtained lawfully and with the permission of the credit card owner. 
  • All the information provided during the verification process must match the credit card account records as provided by the credit card issuing bank. 

 

Basic Terms and Policies 

  • BY USING THIS ONLINE PAYMENT SERVICES TO TOP-UP PLAYPARK LOAD CREDIT TO YOUR ACCOUNT WITH PLAYPARK, INC., YOU AGREE TO THESE BASIC TERMS AND POLICIES STATED HEREIN AFTER: 
  • The address of your computer and your ISP provider will be determined, and recorded as a safeguard against fraudulent behavior and may be used by PlayPark or legal entities to prosecute guilty parties. 
  • Credit card fraud is a felony punishable by heavy fines and jail term. Fraudulent behavior will be prosecuted to the fullest extent of the law. 
  • Credit card numbers are transmitted directly to the banking network for authorization. PlayPark does not record your credit card number anywhere. 
  • You shall be redirected to a secure online payment service provider and a confirmation e-mail will be sent once the transaction is completed. 
  • Your online purchase of PlayPark Load credits is final and irreversible once online payment is processed and confirmed. Your PlayPark Account will be credited with the amount of PlayPark Load credits you have purchased. 
  • The PlayPark Load credits allow you to purchase in-game items, at a pre-determined rate, for products and services provided by PlayPark. Rates are subjected to changes at any time without notice at the sole discretion of PlayPark. 
  • The PlayPark Load credits are valid for 365 days (PlayMall) and 60 days (PlayPark Play), from the transaction date of the online purchase to top-up your PlayMall / PlayPark Play Account. 
  • Your PlayPark Load credits are valid for 365 days (PlayMall) and 60 days (PlayPark Play), after the date of top-up. Each topping up of PlayPark Load record will have its 365 days (PlayMall) and 60 days (PlayPark Play) of expiry. You are to utilize PlayPark Load credits before it expired. 
  • Under no circumstances will PlayPark provide refunds for unused PlayPark Load credits remaining at the end of the credit’s Expiry Date. 
  • You may check your PlayPark Load Credits / Points by logging onto your PlayMall / PlayPark Play Account. 
  • If your PlayMall / PlayPark Play Account is terminated for any reason by PlayPark, no refunds, including unused PlayPark Load credits, will be granted. You understand that your PlayMall / PlayPark Play Account can be terminated by PlayPark if PlayPark determines, in its sole discretion that you are in breach of the terms stated in the Terms of Use of PlayMall / PlayPark Play or in this Agreement. 
  • You agree that your use of the online payment services is at your sole risk and you are solely liable for all actions taken via your credit card during online transactions. 

 

Amendments 

  • You agree that PlayPark may amend or modify these Terms or impose new conditions at any time by updating these Terms on the Site or upon notice from PlayPark to you as published through the site or by email. Any use of the site or order by you after such updating shall be deemed to constitute acceptance of such amendments, modifications, or new conditions. If you do not want to be bound by an amendment, you will need to terminate your registration, if any, and refrain from using the Site or using Applications after that date. No other amendments will be valid unless they are in a paper writing signed by PlayPark and by you. 
  • PlayPark will not take responsibility for any damages found to be resulting from a user’s failure to familiarize themselves with the contents of the agreement and posted notices. 

 

PlayPark Load & Cash Items Disclaimer 

  • Time sensitive Cash Items will not be reimbursed during unavoidable game service disruption. Purchase should be made at user’s own discretion. 
  • Once PlayPark Load credits are used successfully for redemption/purchase/gifting, there will be no exchange, transfer or refunds, under any circumstances. 
  • All purchased Cash items and charged PlayPark Load are deemed non-refundable. 

 

Reimbursement Policy 

  • Security measures have been implemented to ensure the integrity of the data on our servers and database; even with all the implementation, players may lose their PlayPark Load item(s) against their own wishes occasionally. In the event of such cases, PlayPark will take up steps to reimburse the lost item(s) based on a case-by-case basis. 
  • In the event of disappearance of PlayPark Load / Cash Item(s), players are strongly advised to report the incident immediately with a relevant screen shot and provide all the details requested for an investigation to be conducted. However, the result of the investigation that was conducted will be final and no further appeals will be entertained. 
  • Do note that ultimately, players’ game accounts including all items are their sole responsibility. 

 

 

PLAYPARK PlayPark Load FAQ 

Introduction 

  • What is PlayPark Load? 
  • PlayPark Load is the credit system used by both PlayMall / PlayPark Play. Our members* will be able to use PlayPark Load to redeem for game cash that are to be used in all games published by PlayPark. 

 

  • How do I use PlayPark Load? 
  • You will need to top-up your PlayPark Load to your PlayMall / PlayPark Play. PlayPark Load is also useable for other PlayPark games. Please refer to the PlayPark website for more information. 

 

  • Will PlayPark Load be expired? 
  • Yes, PlayPark Load will be valid for 365 days (PlayMall) and 60 days (PlayPark Play), upon each top up date. Only after you had converted your PlayPark Load into game cash, it will not expire.  

 

  • Why do I need to purchase PlayPark Load? 
  • PlayPark Load allows player to purchase items that are not available to be purchased by in-game currency. These items are superior in statistics in comparison to in-game currency purchase items. 

 

  • How do I get my PlayPark Load working? 
  • After your PlayPark Load is charged into your account, you are to take an additional step to convert the PlayPark Load in PlayMall / PlayPark Play  into the game which you wish to spend in. After successful conversion, you may proceed to the Cash Shop located in the game to spend your Game Cash.